Information you provide
When you contact us, we may collect your name, email address, phone number, and message. The AI chat does not ask for your name, email, or phone number. Chat messages are processed to provide replies; please do not include sensitive financial, identity, password, or payment information.
Technical and session information
Our hosting environment may record technical information such as your IP address, browser user agent, and request details for security and troubleshooting. The site uses an essential session cookie to support features such as form security and language preferences.
How information is used
We use contact-form information to respond to inquiries and discuss requested services. To answer a chat message, we send the message and limited recent conversation context to Google's Gemini service. The conversation is held temporarily in your website session and is not added to our lead database. If you proceed to payment, payment details are handled by the selected payment provider under its own terms and privacy policy.
Service providers and disclosure
We may share information with hosting, email, communications, AI, or payment providers when needed to operate the website or respond to you. Chat messages are sent to Google's Gemini service to generate AI responses and are subject to that service's terms and privacy practices. We may also disclose information when required by law or to protect the rights and security of our business, clients, or users. We do not sell inquiry information.
Retention and security
We retain information for as long as reasonably needed to respond to your request, provide agreed services, meet recordkeeping needs, and address security or legal matters. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and contacting us
You may contact us to ask about, correct, or request deletion of information you submitted, subject to applicable recordkeeping requirements. Contact us at info@apexrisk101.com. We may update this policy as our website or practices change; the current version will be posted on this page.